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Patient Feedback

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Your Experience Matters

Tell Us How We Did

Patient feedback is how we hold ourselves to the quality and safety standards we have committed to. Whether your stay went well or something fell short, we want to hear it — every response reaches our Hospital Operations Head directly.

It Reaches a Person

Every submission goes to Dr. B. Sumathi, our Hospital Operations Head, not to an unattended inbox.

It Feeds Our Quality Reviews

Feedback is reviewed as part of our NABH quality and infection-control programme, and acted on where needed.

We Get Back to You

If you leave your contact details and ask us to, we will call you back about anything that needs resolving.

Share Your Experience

Tell Us About Your Hospitalisation

Fill in the form below and your feedback reaches our Hospital Operations Head, Dr. B. Sumathi, directly. Prefer WhatsApp, email or a phone call? Those options are just below the form.

Your feedback goes straight to Dr. B. Sumathi, Hospital Operations Head ([email protected]). The form opens your own email or WhatsApp app so you can send it — nothing is stored on this website.

Message Us on WhatsApp

The quickest way to reach us. Write as much or as little as you like — you can send photos too.

+91 93603 13970

Write to Us

Email our Hospital Operations Head directly with your experience and any suggestions.

[email protected]

Speak to Us

Call the hospital and ask for the quality desk, or speak to any staff member during your visit.

+91 93603 13970

What helps us most

  • Which department you visited, and whether it was an admission, day-care surgery, outpatient consultation or dialysis session
  • The approximate date of your visit or discharge, and your IP / OP number if you have it
  • What went well — the care, cleanliness, waiting time or how clearly things were explained
  • What could have been better, in your own words
  • Your name and mobile number if you would like us to call you back — otherwise feel free to stay anonymous

For anything urgent or clinical, please call +91 93603 13970 rather than sending a message.

Prefer to Tell Us Directly?

Speak to our team at the hospital, message us on WhatsApp, or write to us — whichever is easiest for you.